Haulpak Electrical Shipping Terms and Policies
Please refer to our policies below
- Once you place your order an email confirmation will be sent to your nominated address.
- Haulpak Electrical Pty Ltd on behalf of this associated website owned by Haulpak will endeavor to dispatch all orders within 1-3 business days following receipt of payment.
- If your order is expected to take longer than 14 days to dispatch, Haulpak Electrical will contact you with an expected delivery time. You can also check on our expected delivery times before you order by contacting us via email or phone.
- Prices and stock availability may vary without notice. Haulpak Electrical will notify you of any price or stock changes when you place an order. Refunds will be issued where applicable if you don’t wish to proceed.
Payment Methods
The checkout section of this shopping cart will ask you to specify how you wish to pay for your order. Haulpak Electrical accepts payments via the following methods:
- Direct Deposit (details will be sent to customers upon confirmation of order)
- Debit Card
- Credit cards via our web site gateway
- Credit cards via PayPal or Eway
Refunds and Returns
Please choose carefully before purchasing!
Haulpak Electrical will only issue full refunds if the items you have received are different to those stated on your order confirmation and if you notify us of this error within 7 days of receiving your order.
If you receive a damaged item please keep everything intact and you will be guided to submit a claim with our carrier. If the items you have purchased are unsuitable or inappropriate for the intended purpose, you must notify us in writing within 7 days of receiving the order.
These items will be refunded at Haulpak Electrical's discretion, less shipping costs.
We are unable to refund items that have been removed from their original packaging. Haulpak Electrical do not issue refunds for customers that change their minds.
Any returns are subject to a 20% Restocking Fee. No refund will be given on freight or pick up charges.
Warranties and Guarantees
Haulpak Electrical only Warranties and Guarantees on product and services it provides, we do not cover loses and incurred labour charges related to supplied products & Services.
Haulpak Electrical guarantees all electrical labour serves proved, that it is done in accordance by regulation under AS3000 Electrical workers Act 2002 and in a timely professional manner.
Haulpak Electrical has carefully selected the products available on this site. Where we have provided advice or product recommendations, this information is true and correct to the best of our knowledge. Haulpak Electrical provide warranties on our own products at our discretion. Contact us to discuss this further if you have concerns.
Haulpak Electrical do not offer a warranty or guarantee on any of the alternate brand products sold on this site unless otherwise indicated by the manufacturer of the product or in the product descriptions on this site.
Haulpak Electrical provides limited warranty or applies conditions on types of products supplied. Haulpak may request additional equipment operation data in support for warranty claims.
The Purchase of used parts from Haulpak Electrical are subject to limited and conditional warranty that the product is in operation condition when supplied.
Shipping
All care has been taken when selecting a shipping company for products ordered on this site. Each order is individually tracked and hand delivered to your delivery address by our or your selected courier.
We only use reputable reliable services, although these services used on this site do not include a warranty for damaged or missing goods. If you wish to arrange a warranty for your shipping, please contact us for a quote.
Privacy
Haulpak Electrical respects our customers’ privacy. The information recorded on our site will not be passed on to any third party except as may be required by law. We guarantee that your information will only be used in the normal course of business.
Haulpak Electrical uses PayPal and EWAY for online credit card transactions.
Details of PayPal’s privacy policy and credit card protection are available at: https://www.paypal.com/au/cgi-bin/webscr?cmd=xpt/cps/securitycenter/buy/Privacy-outside.
Credit card details are not stored on any Haulpak Electrical websites.
Contact
For Queries Contact
Haulpak Electrical Pty Ltd – Asia Pacific Zone
PO Box 303
Thurnigowa Central Qld 4817
Last updated on 4 Nov 2014